CSI™ 2

Change Style Indicator® Second Edition (CSI™ 2) – A Transformative Approach to Navigating Change

The CSI™ 2 is a powerful assessment tool designed to help organizations understand how individuals approach and adapt to change. With over three decades of proven success in organizational development, coaching, and change management, this second edition delivers deep insights into personal change preferences, enabling leaders and teams to strengthen collaboration, enhance engagement, and optimize performance during transitions.

Key Features:

Personalized Change Style Assessment: Identifies three distinct change preferences—Conserver, Pragmatist, and Originator—helping individuals understand their natural approach, whether gradual or transformational.
Actionable Development Insights: Equips leaders and teams with personalized strategies to navigate change with confidence and agility, fostering adaptability and resilience.
Effortless Administration: A quick, online assessment that takes just 2–10 minutes to complete, ensuring accessibility without disrupting workflow.
Versatile Applications: Designed for corporate environments, organizational development initiatives, and HR strategies, making it a valuable resource across industries.

Key Enhancements in CSI™ 2:

Advanced Psychometrics: Enhanced reliability and validity measures ensure precision and consistency across diverse demographic groups.
Global Adaptability: Rigorous cultural sensitivity reviews make CSI™ 2 applicable across various regions, ensuring fairness and accuracy in assessment.
Tailored Reports: Provides comprehensive feedback with customized strategies to enhance flexibility, improve collaboration, and optimize team dynamics.

Designed for leaders, HR professionals, and change management specialists, the CSI™ 2 serves as an indispensable tool for driving organizational transformation, equipping teams with the insights and strategies needed to thrive in an ever-evolving workplace.

Administration Type

Individual-completed

Administration Time

2-10 minutes

CSI™ 2 Individual Report – Personalized Insights for Change Leadership

The CSI™ 2 Individual Report offers a detailed, personalized analysis of an individual’s preferred approach to change, helping professionals navigate transitions with greater effectiveness.

Identifies Change Style Preferences: Determines whether an individual aligns more closely with the Conserver, Pragmatist, or Originator change style, providing clarity on their natural tendencies.
Highlights Typical Behaviors & Potential Pitfalls: Offers key insights into how different change styles influence decision-making, adaptability, and workplace interactions.
Provides Actionable Strategies: Equips individuals and teams with tailored methods to increase flexibility, collaborate more effectively, and enhance change adoption across organizational settings.

This report serves as a valuable tool for coaching, talent development, and leadership debriefs, ensuring smoother transitions and optimized performance.

Reliability, Validity & Fairness – A Scientifically Grounded Assessment

Reliability – Consistent & Stable Measurement

The CSI™ 2 is backed by strong reliability metrics, ensuring precise and repeatable assessment results over time:

Internal Consistency: High cohesion among test items (α = .81), ensuring that each scale effectively measures change style preferences.
Test-Retest Reliability: Stability over short (rc = .80; 1- to 2-week interval) and long (rc = .75; 13- to 15-week interval) periods, confirming that scores remain reliable unless active development efforts are made.

Professionals using the CSI™ 2 can confidently rely on its consistency in evaluating change preferences.

Validity – Accurately Measuring Change Styles

Research confirms that CSI™ 2 aligns closely with the original CSI™ (rc = .94), reinforcing its ability to accurately measure an individual’s approach to change. Additional analysis highlights that CSI™ 2 remains a distinct measure, demonstrating minimal overlap with other behavioral traits like emotional intelligence, hardiness, or psychological flexibility (median rc = .07).

These findings confirm that the CSI™ 2 is a unique, validated tool for assessing how individuals engage with change.

Fairness – A Globally Inclusive Assessment

The CSI™ 2 is culturally sensitive and widely applicable, ensuring equitable assessment across diverse backgrounds:

Subjected to rigorous cultural reviews to eliminate biased language or assumptions.
Tested across multiple world regions, genders, and U.S. racial/ethnic groups, with findings demonstrating no meaningful differences in scoring.

Whether supporting multinational teams or local organizations, the CSI™ 2 delivers fair, insightful results that enhance change management strategies across industries.

Normative Data – A Strong Benchmark for Change Assessment

The CSI™ 2’s refined content ensures cultural relevance and broad applicability. Extensive normative data supports its credibility:

General Population Sample: Ensures demographic representation across U.S. and Canadian respondents (N=3,200).
Professional Sample: Offers workplace-specific insights (N=2,400) for HR and leadership applications.
Regional Norms: Expanded datasets available for UK & Ireland, Australia, South Africa, and Sweden, ensuring globally relevant assessment.

With its scientific rigor, validated methodologies, and cross-cultural fairness, the CSI™ 2 remains a leading tool for change leadership and adaptability.